Refund and Cancellation Policy
Last Updated: May 29, 2025
At TawaCard, we strive to deliver a reliable and user-friendly digital business card experience. However, we understand that there may be situations where a refund or cancellation is requested.
Refund Policy
- Free Plan Users: No charges apply, so refunds are not relevant.
- Paid Plans: If you are not satisfied with your paid subscription, you may request a full refund within 7 days of your initial purchase. Refunds requested after this period will not be processed.
- Renewals: Subscriptions automatically renew. To avoid being charged, please cancel before your next billing date. We do not offer refunds for partial billing periods.
Cancellation Policy
You can cancel your subscription anytime from your dashboard under Billing Settings. Once canceled, your access to premium features will continue until the end of your current billing cycle.
Privacy Policy
Last Updated: May 29, 2025
This Privacy Policy explains how TawaCard ("we", "our", or "us") collects, uses, and protects your personal information when you use our website or digital card services.
What Information We Collect
We may collect the following types of personal data:
- Contact Information: Full name, email address, phone number
- Business Information: Company name, role, logo, and other branding data
- Usage Data: Device info, IP address, browser type, pages visited, and time spent
We also use cookies and similar tracking technologies to enhance your experience.
How We Use Your Data
We use your information to:
- Create and manage your digital business cards
- Improve platform functionality
- Provide customer support
- Notify you about updates or promotional offers (you may opt out anytime)
We do not sell or share your personal information with third-party advertisers.
Data Retention
We retain your personal data as long as your account is active. If you delete your account, we will remove your data within 30 days unless we are legally required to keep it longer.
Security
We take appropriate measures to protect your personal information. However, no method of transmission over the internet is completely secure.
Children’s Privacy
TawaCard is not intended for children under 13. We do not knowingly collect personal data from anyone under that age.
Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Changes to This Policy
We may update this Privacy Policy occasionally. You will be notified of significant changes through email or an alert on your dashboard. Please review this page regularly.
Contact Us
If you have any questions about our Refund, Cancellation, or Privacy Policies, feel free to contact us at:
📧 info@tawacard.com